Choosing The Right Clinical Intelligence Platform
Choosing the right clinical intelligence platform can be complex. This checklist outlines 13 key questions to ask vendors across clinical support, workflow, data and outcomes, and security, helping your team compare platforms with confidence.
13 Questions Every Hospital Should Ask
Pick a focus area to see the question to ask and see what a strong answer sounds like.
Use this guide to structure vendor conversations, shape RFP requirements, or align stakeholders across your organization before you commit.
Are your risk indices FDA cleared, and do they provide time-aligned risk trends for clinician review?
WHAT GOOD LOOKS LIKE
FDA-cleared adjunctive indices, built on more than 150 million hours of deidentified patient data, provide risk trends and patient trajectories to support timely clinician review.
Do you ingest high fidelity device data alongside labs and EHR data, including ventilators, monitors and infusions?
WHAT GOOD LOOKS LIKE
All high fidelity device data, including ventilators and monitors, together with labs and key EHR data in one longitudinal patient view.
Does your platform work across our existing monitors, devices and EHR, or does it lock us into one vendor’s ecosystem?
WHAT GOOD LOOKS LIKE
A vendor-neutral intelligence layer that works with existing devices and sits above the EHR, complementing the system of record rather than replacing it.
Which clinical conditions do your hospital-configured pathways support, and how do they apply hospital-defined criteria for clinician review?
WHAT GOOD LOOKS LIKE
Pathways that support standardized review of hospital-defined hemodynamic and respiratory criteria, including cardiogenic shock classification, extubation readiness, ARDS criteria, and lung-protective ventilation targets.
Does the platform support clinician review for safe deescalation decisions, such as extubation readiness and weaning, or is it limited to escalation of care?
WHAT GOOD LOOKS LIKE
The platform supports clinician review across the care continuum, with hospital-configured workflows that highlight when extubation readiness, weaning, and step-down criteria are met and surface relevant trends to inform de-escalation decisions and team communication.
Can you show peer reviewed published evidence across multiple applications, not a
single pilot site?
WHAT GOOD LOOKS LIKE
Peer reviewed evidence of double digit percentage reductions in key outcomes such as ICU and hospital length of stay, ICU readmissions and time on ventilation, across multiple sites.
Does the platform surface major complications and comorbidities (MCCs) that clinicians can capture in their documentation?
WHAT GOOD LOOKS LIKE
Information that supports more complete documentation of MCC qualifying complications, so severity of illness is accurately reflected and higher reimbursement follows.
Can you demonstrate how clinical improvements translate into financial value and capacity?
WHAT GOOD LOOKS LIKE
Evidence linking shorter stays and more complete documentation to improved per-case margins and freed bed capacity that converts to additional cases.
Can your platform support research collaboration across multiple centers?
WHAT GOOD LOOKS LIKE
A platform that facilitates research and publication, including multicenter studies on normalized data across sites, with a track record of 170+ Ql initiatives and clinical
research studies.
How many FDA clearances do you hold, and what do they cover?
WHAT GOOD LOOKS LIKE
More than 10 FDA 510(k) clearances covering clinical decision support, risk algorithms, automated pathways and cybersecurity, plus CE Mark under EU MDR and Health Canada licensing.
Do you ingest high fidelity device data alongside labs and EHR data, including ventilators,
monitors and infusions?
WHAT GOOD LOOKS LIKE
All high fidelity device data, including ventilators and monitors, together with labs and key EHR data in one longitudinal patient view.
Who owns the patient data, and which security and privacy certifications do you hold?
WHAT GOOD LOOKS LIKE
The hospital retains full ownership of patient data, with HIPAA compliance, ISO 27001 certified information security, encryption, audit logging and role-based access controls.
How do you handle authentication and EHR integration?
WHAT GOOD LOOKS LIKE
Enterprise single sign-on, role-based access by clinical role, & EHR integration including SMART-on-FHIR support.